Sure. Below is a clean, professional Terms & Conditions for an e-commerce food delivery platform like Swiggy/Zomato, customized for GrowTown. You can directly use this on your website.
Last Updated: 27-01-2026
Welcome to GrowTown. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.
GrowTown is an online platform that connects users with restaurants, food vendors, grocery stores, and delivery partners for ordering and delivery services. GrowTown acts as a facilitator and does not prepare, manufacture, or own the products listed on the platform.
You must be at least 18 years old to use GrowTown services.
By using this platform, you confirm that the information provided by you is accurate and complete.
You are responsible for maintaining the confidentiality of your account login details.
Users may be required to create an account to place orders.
You agree to provide correct personal information, including contact number and delivery address.
GrowTown reserves the right to suspend or terminate accounts found to be fraudulent or misleading.
All orders placed through GrowTown are subject to acceptance by the restaurant/vendor.
Prices listed are determined by the restaurant/vendor and may vary from in-store pricing.
Payments can be made through available online payment modes or cash on delivery (if applicable).
GrowTown is not responsible for payment failures caused by third-party payment gateways.
Delivery times provided are estimated and may vary due to traffic, weather, vendor delays, or unforeseen circumstances.
GrowTown may use third-party delivery partners to fulfill orders.
Delays caused by incorrect address or unavailability of the customer will be the customer’s responsibility.
Orders once confirmed may not be cancellable, depending on the vendor’s policy.
Refunds, if applicable, will be processed as per GrowTown’s Refund Policy.
GrowTown reserves the right to decide refunds in cases of failed delivery, incorrect orders, or quality issues after proper verification.
Responsibility for food quality, hygiene, and preparation lies solely with the restaurant/vendor.
GrowTown does not guarantee the quality, quantity, taste, or suitability of food items.
Any complaints related to food quality should be reported immediately through the platform.
Users agree not to:
Misuse the platform for unlawful activities.
Post false reviews or misleading information.
Abuse customer support, delivery partners, or vendors.
Attempt to harm or disrupt the website or services.
GrowTown reserves the right to take legal action against violations.
All content, logos, designs, and software on GrowTown are the property of GrowTown.
Unauthorized copying, reproduction, or distribution is strictly prohibited.
GrowTown shall not be liable for indirect, incidental, or consequential damages.
GrowTown is not responsible for vendor errors, food reactions, health issues, or third-party service failures.
Use of the platform is at your own risk.
GrowTown may contain links or services provided by third parties.
We are not responsible for the content, policies, or services of third-party websites or vendors.
GrowTown reserves the right to update or change these Terms and Conditions at any time.
Continued use of the platform after changes implies acceptance of updated terms.
GrowTown may suspend or permanently terminate access to the platform without prior notice in case of policy violation, fraud, or misuse.
These Terms and Conditions shall be governed by and interpreted according to the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
For any queries, complaints, or support, please contact:
GrowTown Support
Email: [support@growtown.com]
Phone: +918811869817
